WELCOME TO PHISH TICKETS
Please read all information carefully.
A limited number of tickets for the upcoming Phish shows are now being offered through our secure online ticketing system via a ticket request period.
12/28/09 American Airlines Arena, Miami, FL - $50.00 Reserved seating
12/29/09 American Airlines Arena, Miami, FL - $50.00 Reserved seating
12/30/09 American Airlines Arena, Miami, FL - $50.00 Reserved seating
12/31/09 American Airlines Arena, Miami, FL - $60.00 Reserved seating
You may request up to four tickets per show. Tapers may request up to two taper tickets per show.
For more information on these shows, please click here.
We will ONLY accept requests for these tickets during a SEVEN-DAY PERIOD.
The request time ends: Sunday, November 15 at 11:59 PM, EDT.
All requests, regardless of when they are placed, are treated equally in the system. You can request tickets to one or more shows, but your entire ticket request for all shows must be placed at one time.
Our allotment of tickets for each show is limited, so we may not be able to fulfill every request that we receive. You will be notified of your order status prior to the public on-sale date. All notifications will be sent via email to the email address you provide in your ticket request. If we are able to fulfill your ticket request, we will charge the total amount due to your credit card at that time.
You will be charged a $5.40 convenience fee for each ticket purchased ($5.70 for the 12/31 show). In addition, all tickets will be shipped within the continental US via FedEx Expedited, and you will be charged a $10.00 shipping fee per order. Tickets shipped outside the continental US will be shipped via FedEx International at a charge specific to the country to which the tickets are being shipped.
Packages may not be sent to a PO Box, and ticket requests with incorrect or no shipping information will not be processed. Tickets will begin shipping December 14, 2009. If your request is granted, you can expect your tickets to ship approximately 2 weeks prior to the first show on your order.
There is a limit of one ticket request per credit card. As a security measure, Phish Tickets will accept only one unique credit card number for each ticket request. If you attempt to place additional ticket requests with the same credit card number, all requests will be rejected. In addition, we will be filtering out multiple ticket requests made by the same person at the same billing address using different credit cards. Attempts to make multiple ticket requests by the same person at the same address may result in a low priority assignment or even rejection of your requests.
To request tickets for multiple shows you MUST follow these instructions:
- first select the first show you want to request tickets for
- then choose the quantity and type of tickets for your request.
- click "Continue" to proceed to the shopping basket.
- Once you have added the ticket request to your shopping basket click "Request more items" at the bottom of the screen
- you will be taken back to the event list page where you can choose the next show and add that show's tickets to your request.
- Repeat this process until you have chosen the quantity of tickets for each show that you wish to request tickets.
At any time during this process you can click "view cart" at the top right of your screen to see what tickets you have added to your request thus far.
Types of Ticket Requests
Depending on how a particular venue is configured there may be several types of ticket requests that you may choose for a given show. Below is a summary of venue configurations and the types of ticket requests you may chose depending on your ticket needs:
General Admission Shows
These are shows where there are no reserved seats and seating is on a first come first served basis. For general admission shows, taping is on a first come first served basis. There are no Taper specific tickets.
Ticket request types:
- GENERAL ADMISSION - enters your request into a random selection process for general admission tickets to the show.
Reserved Seating Shows
These are shows where all seats are reserved. For ticket requests that are granted, seating is assigned by Phish Tickets on a best available basis.
Ticket request types:
- BEST AVAILABLE enters your request into a random selection process for reserved seating tickets to the show.
- TAPER PREFERRED enters your request into a random selection process for reserved seating TAPER tickets to the show BUT should Taper specific tickets sell out, your order still is eligible to be selected for NON-Taper specific reserved seating tickets.
- TAPER ONLY - enters your request into a random selection process for Taper Specific tickets only.
Reserved Seating and General Admission Lawn Shows
These are shows that have reserved seating in a pavilion and also general admission sections.
Ticket request types:
- BEST AVAILABLE enters your request into a random selection process for either reserved seating or general admission tickets.
- TAPER PREFERRED enters your request into a random selection process for reserved seating TAPER tickets to the show BUT should Taper specific tickets sell out, your order still is eligible for selection of NON-Taper specific reserved seating or general admission tickets.
- TAPER ONLY - enters your request into a random selection process for Taper Specific tickets only.
General Admission Floor and Reserved Seating Shows
These are shows that have general admission standing on the floor and reserved seating in the stands. For general admission floor shows, taping is on a first come first served basis. Tapers must have a GA floor ticket. There are no Taper specific tickets.
Ticket request types:
- BEST AVAILABLE enters your request into a random selection process for either reserved seating or general admission tickets.
- FLOOR ONLY enters your request into a random selection process for GA floor tickets only.
- RESERVED ONLY - enters your request into a random selection process for reserved seating tickets only.
Pre-order LivePhish downloads with your ticket request
LivePhish.com audio downloads are available for pre-order for every show of the tour. You may select MP3 or FLAC audio file formats. Prior to the show, you will receive an email with instructions on how to complete your download at LivePhish.com. Please note: If you pre-order a Live Phish download (MP3 or FLAC) with your lottery request, you will only be charged for that download if your ticket lottery request is successful for that particular show. If you do receive tickets to the show(s) you ordered via Phish Tickets, your download pre-order will charged in a separate transaction than your tickets. If you do not elect to pre-order a download now, you will still have the opportunity to purchase the audio at LivePhish.com at a later date.
A FEW CHOICE WORDS ON SCALPING
Phish Tickets has a zero tolerance for scalping and insists that all patrons of our service abide by our policy stated herein. Tickets made available through this site are intended only for fans who are actually planning on attending the shows requested. It is strictly prohibited to resell any tickets obtained through Phish Tickets for more than the purchase price. If you are found to be reselling, trading or brokering tickets that you purchased through our site for profit, Phish Tickets may at its discretion cancel your ticket order and all other pending orders in your name. This cancellation will result in a refund of the total price for the tickets minus a $7.00 per ticket processing fee and any shipping fees that have been incurred with respect to the order. We reserve the right to investigate all orders suspected to be in violation of this policy.
We urge you not to purchase tickets through brokers or "scalpers." These tickets may be counterfeit in which case you will not only be overcharged but will also likely be denied entry into the show.
For Customer Service issues or questions, please email Phishtickets@musictoday.com. We will answer all e-mails in a timely and personal manner. Please send only one e-mail in a 24 hour period. Please note, that due to the high volume of requests we will not be able to make changes to your order once it has been processed. Queries not related directly to customer service issues will be disregarded.
Thank you for visiting Phish Tickets, and good luck with your ticket request!
Click HERE to submit your ticket request.